Citizens

Who We Are

Our Mission is to provide quality service, excellent support, and advanced technology. Working together we can meet that goal.

Over the years, we have assembled a team of dedicated and knowledgeable people who are ready, willing and able to provide you with the best telecommunication service today and in the future. The best part is that they’re all your friends and neighbors – people who care about this area as much as you do. We’re proud of our team. You can count on them for friendly, efficient, state-of-the-art telecommunications service.

 

Should you ever have questions or comments about your company’s service or operations, just give us a call. We’re here to serve you.

 

A Bit of Our History

 

W.R. Journey, founderIn 1907, a group of local citizens approached W.R. Journey, a local engineer for the railroad, to organize a new telephone company. As a response to what the local citizens felt was poor telephone service, Citizens Telephone Company was incorporated in 1908 and has continued to serve the area continuously for nearly four generations.

 

Over the years, the Journey family gained majority ownership in Citizens Telephone. In 1988, the employees of Citizens Telephone purchased the company from Elizabeth Journey. The employees continue to own the Company through an Employee Stock Ownership Plan, set up to keep the Company “locally owned and operated.”

 

The pledge of Citizens Telephone in 1908 was “to give our customers the best telephone service modern telephony can devise at the lowest price consistent with such service, and at all times to give the public the courtesies and respectful treatment to which they are entitled.”

 

All of us at Citizens Telephone continue that pledge today to our customers in Higginsville, Corder, Mayview, and the surrounding area. Citizens Telephone is striving to maintain the tradition of excellence in service in our changing world of telecommunications. Through our advanced fiber network, state-of-the-art digital switching equipment, and our local presence and local commitment, Citizens Telephone is uniquely positioned to meet the challenges of our rapidly changing industry in order to continue to provide you, our valued customer, with the latest technology and services available.